Frequently Asked Questions
Everything you need to know about our craftsmanship and services.
What is the typical lead time for custom design orders?
Since our pieces are manufactured with precision, custom orders typically take 3-4 weeks to design, produce, and ship. Ready-to-wear items are processed within 2-3 business days.
Do you offer international shipping?
Yes, Rendition Design & Manufacturing ships globally. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What is your return policy on manufactured goods?
We accept returns on standard inventory items within 30 days of delivery, provided they are in original condition. Please note that bespoke or custom-manufactured pieces are final sale unless a defect is present.
How can I track my order status?
Once your order has been manufactured and dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
What materials do you use in your manufacturing process?
We prioritize high-grade, sustainable textiles and ethically sourced hardware. Detailed material specifications are listed on each individual product page to ensure full transparency.
Can I make changes to an order after it has been placed?
Because we begin the manufacturing process shortly after an order is confirmed, changes can only be made within 12 hours of purchase. Please contact our support team immediately for assistance.